All services and products provided by us must be fully evaluated before a refund request can be considered. Meaning, if a client enrolls in our 6-month SEO program, they are ineligible for a refund after receiving only partial content. Our pricing strategy involves three payments, and clients cannot terminate the contract mid-service. If the client opts to discontinue before the project's completion, we retain the right to keep all funds collected to that point.

Refunds are granted only when all payments have been completed, the project has been fully delivered, and the software fails to perform the specified functions. Clients collaborate directly with our systems architect to define the project's requirements. Should the final product not meet these initial specifications, a 100% refund will be issued.

If our service fails to deliver the promised results by the end of the full service period, you are entitled to request a 100% refund. This ensures that you only pay for outcomes that meet our mutually agreed-upon objectives.

In the event of a 100% refund, we retain full ownership, authorship, and licensing rights to any technology or content we've created. This includes the right to remove or report any published content that doesn't meet our value standards.

Upon your refund request, our internal representative and your dedicated case manager will assess whether your case qualifies for a 100% refund, based on project completion and delivery of all requirements. They will then brief you on the refund procedure and what to expect during the process.

Finally, if a client's request for a 100% refund is approved, all work completed by us must be deleted from the client's servers. The client is also required to return all code, content, and other information generated during the project. Once we confirm the complete deletion of project source code and content (a process that takes 3-5 business days), the refund will be issued.

After our internal team reviews your refund request— a process that may take up to 5 business days— you can formally request a refund via messenger chats or by directly contacting our team. The refund will then be processed internally within 1-3 business days, facilitated by a third-party company like Stripe. Please allow an additional 7-14 business days for the funds to be redeposited into your original payment method.